Voltrush Casino Responsible Gaming Tools
Self-exclusion can run from 3 months to permanently, and deposit, loss and wager limits are set by day, week or month. Any increase to a limit only takes effect after a 24-hour cooling-off period at Voltrush.
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We build a set of account controls into every profile so play stays within limits the player chooses. Among Voltrush Casinos, these tools cover deposits, losses, wagers, time-outs and self-exclusion, each with its own set of fixed periods.
| Tool | Available periods |
|---|---|
| Deposit limit | Per day, week or month |
| Loss limit | Per day, week or month |
| Wager limit | Per day, week or month |
| Time-out | 1 day, 1 week, 1 month or 3 months |
| Self-exclusion | 3 months, 6 months, 1 year, 5 years or permanently |
Whichever tool is chosen, raising a limit only applies after a 24-hour cooling-off period, while lowering it or taking a time-out or self-exclusion applies straight away.
Setting limits and getting help
Every one of these controls sits in the account area described on our account limits page, where a deposit, loss or wager limit can be set for a day, week or month without contacting support. The same section handles time-outs and self-exclusion, and once either is active the account cannot be reopened until the chosen period ends, or at all if permanent self-exclusion is selected.
Why the cooling-off period matters
We apply a 24-hour cooling-off period before any increase to a deposit, loss or wager limit takes effect. This gap is deliberate: it stops a limit being raised in the moment and gives a player time to reconsider before the change applies.
Play with us is restricted to 18 and over. If a question comes up about any of these tools, our live chat and email support are available 24/7, alongside a Help Center, as covered on our overview page.
How to set a limit or self-exclude
These steps apply to any of the controls on the account limits page.
- Sign in to the account, as described on our account login page.
- Open the account limits section and choose deposit, loss, wager, time-out or self-exclusion.
- Pick the period: day, week or month for deposit, loss and wager limits; 1 day up to 3 months for a time-out; 3 months up to permanently for self-exclusion.
- Confirm the choice. A limit decrease, time-out or self-exclusion applies immediately; a limit increase applies after the 24-hour cooling-off period.
- Contact live chat or email, available 24/7, for any question about an active limit before it is set.
These same account protections sit alongside the security measures covered on our security page.